Mon-Sat 09:00-19:00 | +91 9555555447 | +31 6 25047444
The Impact Booth

Privacy Policy

Last updated: July 29, 2026

1. Who We Are

The Impact Booth ("we", "us", "our") is a digital marketing agency operating from India and the Netherlands. Our registered offices are:

  • India: The Impact Booth, New Delhi, India — Tel: +91 9555555447
  • Netherlands: The Impact Booth, Netherlands — Tel: +31 6 25047444

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit https://www.theimpactbooth.com or engage our services. It applies to all visitors, clients, and contacts worldwide and is designed to comply with the EU General Data Protection Regulation (GDPR), the Dutch Telecommunications Act (Telecommunicatiewet), and applicable Indian data protection legislation.

2. Data We Collect

We may collect the following categories of personal data:

  • Identity data: name, job title, company name.
  • Contact data: email address, telephone number, postal address.
  • Technical data: IP address, browser type and version, time zone, browser plug-in types, operating system, and platform.
  • Usage data: information about how you use our website, products, and services (pages visited, time on page, referral source).
  • Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.
  • Enquiry data: the content of messages you send us through our contact forms or by email.

We do not collect any special categories of personal data (such as health, racial or ethnic origin, political opinions, religious beliefs, or biometric data).

3. How We Collect Your Data

We collect data through:

  • Direct interactions: when you fill in our contact forms, request a quote, subscribe to our newsletter, or correspond with us by email or telephone.
  • Automated technologies: as you interact with our website, we may automatically collect technical and usage data using cookies, server logs, and similar technologies (see Section 8 — Cookies).
  • Third parties: analytics providers (Google Analytics 4), advertising networks, and social media platforms may share data with us in accordance with their own privacy policies.

4. How We Use Your Data

We use your personal data only where we have a lawful basis to do so. The lawful bases we rely on are:

  • Performance of a contract: to deliver the services you have engaged us to provide.
  • Legitimate interests: to improve our website and services, prevent fraud, and conduct direct marketing to existing clients (where not overridden by your interests).
  • Consent: to send marketing communications to prospects; to place non-essential cookies.
  • Legal obligation: to comply with applicable laws and regulations.

Specifically, we use your data to:

  • Respond to your enquiries and provide customer support.
  • Deliver and manage the services you have contracted.
  • Send you marketing communications (where you have consented or we have a legitimate interest).
  • Analyse website usage to improve our content and user experience.
  • Comply with legal and regulatory obligations.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share it with:

  • Service providers: third-party vendors who process data on our behalf (e.g., email delivery, analytics, CRM, hosting). All processors are bound by data processing agreements.
  • Professional advisers: lawyers, accountants, and auditors who are bound by professional confidentiality obligations.
  • Regulators and authorities: where required by law or to protect our legal rights.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

6. International Data Transfers

We operate in both India and the Netherlands (EU). Where we transfer personal data from the European Economic Area (EEA) to countries outside the EEA that do not have an adequacy decision, we ensure appropriate safeguards are in place — such as Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Enquiry data is retained for up to 3 years. Client data is retained for the duration of the contract plus 7 years for tax and legal compliance purposes.

8. Cookies

Our website uses cookies and similar tracking technologies. We categorise cookies as:

  • Strictly necessary: essential for the website to function. No consent required.
  • Analytics: help us understand how visitors interact with our site (e.g., Google Analytics 4). Placed only with your consent.
  • Advertising: used to deliver relevant advertisements (e.g., Google AdSense). Placed only with your consent.

You can manage your cookie preferences at any time using the cookie consent banner displayed on your first visit, or by adjusting your browser settings. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: request a copy of the personal data we hold about you.
  • Rectification: request correction of inaccurate or incomplete data.
  • Erasure: request deletion of your data ("right to be forgotten") where there is no compelling reason for us to continue processing it.
  • Restriction: request that we restrict processing of your data in certain circumstances.
  • Portability: request transfer of your data to you or a third party in a structured, machine-readable format.
  • Objection: object to processing based on legitimate interests or for direct marketing purposes.
  • Withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority — in the Netherlands, this is the Autoriteit Persoonsgegevens.

10. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. These include HTTPS encryption, access controls, and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.

12. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: